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Phone: 61(02) 9898 0681
Fax: 61(02) 9898 0682
connoisseurs@optusnet.com.au
Customers Frequently asked Q & As
Green Power Q & A Update



1. Is it true that Green Power Juice Extractor is quieter than other juicers?

Yes. In a recent test comparing four leading types of juicers, Green Power was much more quite than any of the other types tested. *

2. Does the Green Power really produce more juice?

Yes. In two separate and independent tests, using different types of produce, the Green Power produced up to 25% more juice. * One test, conducted in Canada, involved a mix of green and leafy vegetables. Another, conducted in the United States, used apples, carrots and beet root - each one separately. Both tests compared the Green Power machine to several types: masticating, centrifugal and the two-step method.

3. More juice - that's great! How does Green Power do it?

A. The design and close alignment of the twin gears.
B. Slow revolutions, allowing the food to be juiced again and again, removing a maximum amount of juice.
C. Adjustment of the outlet adjusting knob to get all the juice possible from whatever you are juicing.

For more information on A, B or C above, please refer to questions number 9 and 16.

4. When do I change the pressure of the outlet adjusting knob?

A. If food seems to be "backing up" in the juicer, loosen the outlet adjusting knob ¼ turn and observe if the food begins to move through more smoothly. You may need to repeat this procedure.
B. The pulp seems to be too moist, after running the juicer for a full minute. Tighten the outlet adjusting knob a bit and run the pulp through the juicer again. You may need to repeat this procedure.

5. When I make frozen banana ice cream in the Green Power Juicer Extractor and then leave the ice cream for a while, it turns black. What can I do to prevent this?

Bananas definitely have a fragile color. To help retain the beautiful creamy color in the ice cream, try one of the following ideas:
A. After making the ice cream before dishing it up to serve, stir in a teaspoon or two of fresh lemon juice.
B. As you are freezing the bananas to make the ice cream, freeze a couple of teaspoons of lemon juice in an ice cube tray. As you are processing the bananas into ice cream, process the lemon juice cube(s). At the end of the processing, blend thoroughly, then serve.

6. When I juice carrots, beet root, or other highly colored vegetables, the inside of the juicer gets discolored. Is there a way to remove these stains?

Yes, there is. When you have completed juicing, there is accumulation of pulp that you would discard. Turn the juicer back on and run some of this discardable pulp back through the unit, alternating with white, table sugar, until you have used about 1 cup of sugar. This polishes the twin gears and removes the stains. Then, turn the unit off and proceed with cleaning as usual.

Also there are several things that needs noticed.
A. Do not use chlorine bleach on the twin gears. The ends of the gears are nylon. Chlorine attacks nylon.
B. Vegetable stains are on the inside of the machine where no one sees them.
C. Vegetable stains are safe - chemical residues are not.

7. Is the Green Power Extractor plastic?

Plastic is used for the parts of the Green power that do not touch the juice. All parts of the machine that touch the juice are either stainless steel or acetyl, a polymer.

8. Is it okay to put the Green Power parts into a dishwasher?

No. Wash all the parts that are submersible in the kitchen sink using detergent and whatever temperature water you think is best.

9. I've heard that the Green Power juices slowly. Can you explain?

The Green power juices at only 110 revolutions per minute. Other juicers revolve at many times that speed. We need to look at what speed does to juice. The faster the juicing mechanism rotates, the more heat is created in the juice and the faster the juice will oxidize or lose its nutritional value. We need the freshly squeezed juice to be as close as possible in temperature to the original temperature of fruit to preserve maximum nutritional value. In an independent study, juice from the Green Power gained only a bit over ½ of degree F. higher than the temperature of the fruit. * It is the slower 110 revolutions per minute that aid in producing the sweetest, mineral enhanced juice you can only enjoy by using the Green power. To juice a full 16 ounce glass of juice in the Green power takes only a few seconds longer than in the leading masticating juicer and a full minute or more less than using the popular two-step method of grind/squeeze.

10. I've heard that only negative ions are good for your health. Your juicer generates positive ions, doesn't it? Doesn't that harm food?

The Green Power machine is not an ion generator. It does not generate positive or negative ions. The Green power Juice Extractor simply opens up clusters of water molecules so the negatively charged oxygen atom and the positively charged hydrogen atom can recombine in a different molecular configuration with minerals within the fruit or vegetable you would like to juice.

11. Green Powered juice keeps longer? Can you please explain?

Certainly. There are many factors that influence the "keeping time" or stability of juice. We can take a look at these. First, however, let's understand what is meant by juice stability.

To get a very rough idea of what is meant by stability, let's look at a toy - the spinning top. When you first twist and drop it onto the flat surface, it stands up very straight and spins very fast. The longer it spins, however, the more it wobble, doesn't stand so straight any more, spins more slowly, and eventually drops over onto its side and spins to a complete stop. Its spinning energy exhausted. At what point would you say the top is no longer stable?

1. At the first sign of first wobble?
2. Sometime in the "middle" process when it becomes obvious that it is no longer standing straight? Or,
3. When it falls over and comes to a skidding stop?

The water/mineral molecule, protein molecules, essential fatty acid molecules, etc. are just like that spinning top in that they spin for a certain length of time, then begin to wobble and eventually fail. We can measure miniscule molecular changes in the spin of the various types of molecules within the juice and can literally plot the "wobbly graph" of a mineral losing its stability long before anyone can detect any changes in taste, color or smell. This is the point we determine as loss of stability.

Green Power wants the molecules in the juice to stay stable as long as possible.
Features such as:
1. Slow 110 rpm reduces heat build up in the juice and therefore, slows down the "aging process".
2. The recombination of water/mineral molecules increasing the mineral content of the juice slows down the destabilizing process. And,
3. Far infrared energy stabilizes the water molecule in the juice for a longer length of time.

We want you to have the freshest juice possible whenever you choose to drink it.

An independent Fresh Squeezed Juice Stability Study was conducted, comparing carrot and apple juice that had been prepared in five different types of juicers. "Green Powered carrot juice" and "Green Powered apple juice" both topped the charts in long-term stability. *

12. I've heard that Green Power juice Extractor puts more oxygen into the juice. Is
that true?

No. The unique technology used in the twin gears rearranges the oxygen and hydrogen atoms in the water molecules of the juice so that they are more efficient and effective in extracting more minerals from the produce you choose to juice.

13. From the Fresh Juice Stability Study.* I learned that carrot juice extracted in the
Green Power has a higher carbohydrate concentration. I am a diabetic. Can I still
drink juice from the Green Power Juice Extractor?

Actually, there are two parts to this question. Let's take one at a time.

In the Fresh Juice Stability Study, * One of the measurements used was the carbohydrate index. It measures complex, slower digesting, naturally occurring types of sugars and mineral content.

Diabetics and any other persons with metabolically related health problems should always check with their personal health professional when considering a change in diet.

If you choose to drink fresh squeezed juice, in whatever quantity is right for you, Green Power is the finest in quantity, mineral content and flavor with unequaled stability.

14. How does Green power Juice Extractor get the juice to taste so sweet, with no bitter after taste?

By increasing the mineral content of the juice, its sweet natural flavor is enhanced. That unique twin gear technology is totally responsible for this great benefit.

15. When I juice wheat grass I get foam. Isn't foam oxidation?

Not in this case. Getting foam while juicing wheat grass is just like creating bubbles in soapy water by briskly moving your hand back and forth. It is a physical changes not a chemical change. One of the constitutes of whet grass is saponin, a natural sudsing agent.

16. The twin gears look very different than the augers or blades on other juicers. What are all those "cut out" places along the gear? Are the gears difficult to keep clean? How often do the gears need to be sharpened?

There are so many questions here - let's address each one individually.

A. Yes, the twin gears are very unique to the juicing world. They are precisely what they claim to be - gears. Not blades, augers or rotors. The twin gears mesh together at a clearance of a mere 4/1000 of an inch to gently crush, squeeze, and grind the juice from the produce, much like your teeth do.

B. Those "cut out" places along the length of the gears serve different purposes. The
recessed area along the gear length more easily accepts fibrous vegetables and herbs
like carrots of stinging nettle. The actual "cut out" places are fantastic for cutting the
stringy fibers found in celery and other long-fibered herbs. Those "cut out" places are
what allow you to put a full-length stalk of celery into the Green Power without a jam
or clog!

C. Cleaning the twin gears is easy and fast. Green Power provides a complimentary
special brush that makes fast work of cleaning the gears after juicing. Hold the gears,
one at a time, under running water, and brush it clean of food residue. Even celery
fibers will brush away quickly.

D. The twin gears are gears - NOT blades. Because they are not blades, they are not
sharp. They work in a totally different way. With proper use and care, the twin gears
should last many years with no maintenance.

17. There are magnets in the Green Power? Where are they? What do they do?

Yes, there are magnets in the Green Power Juice Extractor. At the core of each rotating twin gear is a serious of in-line magnets. When the twin gears are properly aligned, the two series of magnets produce a focused magnetic field of 2600 gauss in the minute 4/1000 inch clearance between the twin gears. As juice flows through this focused magnetic field, the water molecule clusters within the juice are opened allowing them to recombine with minerals such as calcium, potassium, sodium, and magnesium into new molecular structures. This magnetic process aids in extracting a greater percentage of mineral nutrients from the produce during the juicing process and is instrumental in keeping those minerals in a suspended colloidal form the body can use for a longer length of time.

To better explain how the water molecule clusters open up and recombine, look at the cluster shape below.



Diagram #1

Each of the spheres in the cluster represents a water molecule. At the very center core of this cluster is space. That space could be occupied with a mineral, a speck of pesticide residue, a particle of impurity, or it could be vacant - we do not know. As this water cluster passes through the magnetic field, it is opened up, releasing whatever is in the interior. It may also be broken up into two smaller water clusters, each with a specific magnetic "draw" of its own.




Diagram #2


Minerals in the produce you are juicing can now attach onto the water molecule cluster, forming a new mineral enriched molecular structure. Since, opposite poles attract, you can begin to see how more and different minerals now have an opportunity for molecular restructuring into the juice.




Diagram #3

18. How do you know there are more minerals in the juice?

An independent test showed that juice extracted from a combination of celery and green leafy vegetables contained:

95.4% more calcium
173.3% more iron
96.95% more magnesium
61.4% more potassium
205% more silicon
108.2% more zinc… in all the minerals tested 61.4% more. *


19. What are the twin gears made of?

The metal section of each twin gear is fine grade stainless steel. The end pieces are nylon.

20. What did you mean by saying … if the gears are aligned properly?

Look at the ends of the twin gears that fit into the motor housing unit. One gear looks like a 12-pointed blunt-ended star with a depression in the center. The other gear has a white nylon, blunt-ended star pattern with a stainless steel cylinder protruding from the center. Hold both gears at eye level, looking straight at the two star patterns. The stainless steel ended gear will have two (2) black dots - one on the end of two consecutive "star arms". The nylon ended gear will have one (1) black dot on the end of one "star arm". Place the two gears together so that the one black dot fits in between the two black dots - Now you have three dots in a row! Perfect alignment for maximum minerals! Holding the twin gears together, with the black dots in alignment, place them into position on the Green Power Juice Extractor.

21. How can I check to see if there are magnets in the twin gears?

Place a steel paper clip on a flat surface. Hold either twin gear down close over the paper clip. The gear will magnetically attract and "pick up" the paper clip>

22. That 2600 gauss - is it harmful?

Not at all. Our earth operates in a natural magnetic field. Medicine uses magnetic fields for diagnostics (MRI), and in healing broken bones.

You are probably referring to electromagnetic frequencies (EMF). Recently, Green Power tested the four leading types of juicers for elecromagnetic field emissions. * Green Power's emissions were less than ½ of the next lowest juicer - only 21 milliGauss.

23. What is far infrared? Is it safe?

Far infrared is energy. It is the natural, resonant frequency range of water and all organic matter - even humans. The wavelength of infrared energy is between 0.7 microns and 1000 microns, just beyond the frequency range of visible light. And one part of this range is 5 - 15 microns, which is far infrared. Far infrared energy waves are the safest and most beneficial energy source available. We like to call it the "Life Force Frequency".

24. How does the far infrared energy affect the juice?

The water molecules in juice want to resonate at their natural tempo. However, the juicing process can be a bit rough on the water molecules, making them a bit unstable.
By reminding them of their natural resonant frequency, it restabilizes the water molecules. You could possibly compare this process with playing "the mother's heartbeat" to an infant I- it soothes and calms the baby. In the case of juice, it stabilizes the juice for a longer period of time.

25. What is this bioceramic technology? Where is it located on the Green Power Juice Extractor? Is it safe?

Actually, bioceramic technology is a process - that of producing far infrared energy. The
word "bioceramic" refers to the unique powdered material that is securely sealed around
the series of in-line magnets at the core of each of the twin gears. As the gears rotate
during the juicing process, the bioceramic material converts that mechanical energy into
the beneficial far infrared energy.

Yes, both the bioceramic technology and the material are very safe.

26. What is this bioceramic material?

The exact formulation for the bioceramic material used in the construction of the Green Power twin gears is a trade secret. However, there are naturally occurring types of bioceramic material - bentonite and diatomaceous earth that are both safe and used regularly in the food industry.

27. I have a pacemaker. With all the magnets and far infrared energy in the Green Power, is it safe for me to use?

Absolutely. Although there are no special precautions necessary because of the pacemaker, use any piece of electrical equipment carefully, following all manufacturers' written instructions.

28. What is the difference between Green Power and the Champion juicer?

There are many differences. Let's take a closer look them>

A. Green Power uses an extraction system of twin gears.
Champion has one auger feed type mechanism.
B. Green Power twin gears are constructed with magnets and bioceramic particles to extract more minerals and better stabilize the fresh squeezed juice.
Champion does not have magnetic or bioceramic technology.
C. Green Power rotational speed of juicing is 110 rpm. To keep juice from heating up during the extraction process.
Champion's rpm is over 1000
D. Green Power, in sound testing, measured 61 decibels at ear level from the juicer. *
Champion measured 66 decibels at ear level. *
E. Green Power, in tests measuring electromagnetic fields, measured 21 milliGauss at a distance of 6 inches from the machine. *
Champion, in that same testing measured 51 milliGauss at a distance of 6 inches from the machine. *
F. Green Power is triturating type juice extractor.
Champion is masticating type juice extractor.
G. Green Power, in independent testing, produced 25%more juice than the masticating type juice tested. *
H. Green Power, in that same independent testing produced 68.98% more minerals than the masticating type juicer tested. *
I. Green Power, in an independent study comparing the stability of carrot and apple juice prepared in different types of juicers, came out far ahead of the masticating type juicer. *
J. Green Power can easily juice wheat grass and herbs.
Champion does not juice wheat grass or herbs.

29. Does the Green Power Extractor have a warranty?

Yes, it carries a full two year warranty from the date of purchase against defects in materials or workmanship, under normal use.

30. What maintenance does the Green Power Extractor require? Does it need lubricating?

None; following the instructions in the Operating Manual that comes with each Green Power Extractor, your machine should need no maintenance, nor does it ever need lubrications.

31. The Green Power seems rather expensive. Why is that?

There are many unique technological features that the Green Power Juice Extractor has that other type juicers simply do not. Much research, development, engineering, testing and continued studies for future improvements have and will continue to be committed to provide you with a juice extractor that produces:
· More juice
· More minerals
· More stability
· More versatility
· Easier, faster cleaning

Overall, the Green Power may be a bit more expensive than some types of juicers. However, its versatile performance, and quality juices test higher than the most expensive two-step juicers that cost as high as 3 times the price of a Green Power.

We feel that Green Power is in a class all its own. Try one for yourself. You will find out what we mean.

 


Green Power Q & A Update
Green Star: The Latest Version of Green Power Gold

1. How many different models of Green Power/Green Star Heavy Duty Twin Gear Juice Extractors are there in the world?

There are two different models of the Heavy Duty Twin Gear Juice Extractors in the world - GP-E1503 "Green Power Gold" (hereafter called the GP Gold model) and the GS-1000/2000/3000 "Green Star" (hereafter called the GS models). The name GL-2000l "Green Life" has been changed to the GS-2000 "Green Star."

2. What is the difference between the GP Gold model and the GS models?

The GP Gold model and the GS models (formally known as "Green Life") are basically the same machines. The "GP Gold" model has been in the market for about 10 years and acquired a very good reputation. The GS model has been in the market for about 4 years and has exactly the same capability and features as the "GP Gold" model, including the magnetic and bio-ceramic technology, but with a stronger, more compact housing. The motor has the same power and the same slow 110 rpm. Both models use the same exact interchangeable Twin Gears and screens. The difference between these two models is that the pasta maker and the rice cake maker became optional parts to reduce the price of the GS while they are standard parts on the "GP Gold" model. The GS comes in 3 different models, the only difference being the accessories that come with each model. The GS also has a 5 year warranty period, while the "GP Gold" model has a 2 year warranty.

3. We learned that there are some smaller twin gear juicers using the Green Power name. Are they manufactured by you?

NO! There are various companies promoting a smaller twin-gear juicer under a variation of the Green Power name, such as "Green Power Kempo," "Hippocrates by Green Power," "Green Power Ten," etc. They are trying to promote their machines as being newly designed in the new millennium, with new technological features, and that they are the new models in the Green Power line. Please do not confuse their product, or company, with us.

These so called "new" machines were designed in the early to mid-90s and have been available in the United States since 1998, from our company, since their initial date of production. We released the machines in a limited test segment. However, we were not satisfied with the performance of these products because of their smaller motor construction and the absence of an internal motor cooling mechanism, which resulted in a tendency to overheat. We refrained from releasing them into the mainstream health products and natural foods market under the Green Power name because the potential risk to our well-established reputation was unacceptable.

This smaller twin gear system being promoted should not be mistaken for the Heavy-Duty (HD) Twin Gear system found in the Green Power Gold, Green Life, and Green Star machines. The smaller gears, higher rotational speed, and the substantially reduced size of the juicing chamber, straining screens, and motor construction of their machines are not refinements or improvements to the original HD Twin Gear system, but are a separate, untested system.

The HD Twin Gear system has been laboratory tested to show that the juices made using the HD Twin Gear machines are more stable and nutritionally superior. We have never seen any substantiating evidence from the smaller twin gear juicer companies to back up their claims, except for the resemblance to the HD Twin Gear system and the reputation that it has won. However, these companies will often refer to the test results of the HD Twin Gear juicing system as if the tests were performed on their smaller twin gear juicers.

Since its introduction, the Green Power Gold juicer has garnered international acclaim from consumers and health professionals alike. It has won various awards throughout the world. Most recently (June 2003), the Green Star received 1st Place from Stiftung Warentest (German Consumer Reports) in Germany. The Green Life and Green Star juicer models are the only direct descendants of the Green Power Gold machine, and they exclusively share the same award-winning HD Twin Gear juicing system.

4. What new awards has the Green Power/Green Star won since the new version Green Star has been out?

Some of the awards won by the Green Star include:
? Sept. 2002, Silver Award of Excellence-Equipment
ALIVE Academy of Nutrition Awards.
? June 2003, 1st Place
Stiftung Warentest-(German Consumer Reports), Germany.

5. Why do some juicer companies offer ten, twelve, even life-time warranty on their juicers?

This is what we call in the industry "arbitrary unknowable periods of warranty" (in other words, guessing with unknown factors) and is simply a marketing ploy that has no bearing or relationship whatsoever to the integrity, ability, and lasting qualities of the machines in question, unless of course, they don't expect them to be used.

We are familiar with the machines and companies you are alluding to, and to the best of our knowledge, none of the machines (and some of the companies) in question have been around long enough to substantiate any of their warranty periods or lifetime claims.

We have extended our warranty period from two years on the Green Power to five years on the Green Star because it is deserving of it, and we have the history of the use of tens of thousands of juicers over many years to substantiate our authorized warranty period. This is how credible, genuine, extrapolative warranties are factored into an industry. For some newcomers to start offering long periods and lifetime warranties when they have no credible history of constant, hard-working, proven juicers, you have to wonder what "use" and what "lifetime" are they talking about.

We can only extend our warranty further when our machines have earned it, confirmed by our customers. We believe, like most worthy companies in our industry, warranties should not be given to fool the customer in order to get sales, but as confirmation of enduring, manufactured quality to the customer for their purchase of a juicer from a company worthy of their business and ongoing support. It is our wish to serve them and their families for their lifetime with our products. We cannot afford to exaggerate!

 



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